1. Log into Your Account
To get started, head over to the Vivaspin casino website and log into your account. You’ll need your username and password. If you’ve forgotten your credentials, don’t worry; just use the ‘Forgot Password?’ option to reset it.
2. Navigate to the Profile Section
Once logged in, find your profile icon, usually located in the top right corner of the screen. Click on it, and you’ll see a dropdown menu. Look for the ‘Account’ or ‘Profile’ option and select it to access your account settings.
3. Locate the Game History Tab
In your account settings, search for the ‘Game History’ tab—this is where all your gameplay records are stored. You’ll be able to see your past bets, wins, and losses, which can be quite handy for tracking your performance.
4. Filter Your Game History
Vivaspin offers filtering options to make reviewing your game history easier. You can filter by date, game type, or even by stake amount. This feature helps you to pinpoint specific sessions, especially if you want to analyse your gameplay over time.
5. Understand the Wagering Requirements
If you’ve claimed bonuses, you’ll want to keep an eye on your wagering requirements. For instance, many bonuses come with a **35x** wagering requirement, meaning you’ll need to wager your bonus amount 35 times before you can withdraw any winnings. Understanding this can save you time and frustration.
6. Export Your Game History
For those who like to keep detailed records, Vivaspin allows users to export their game history. This feature is particularly useful for tracking your spending and winnings over longer periods. Simply click the ‘Export’ button and choose your preferred format.
7. Contact Customer Support if Needed
If you encounter any issues while accessing your game history, don’t hesitate to reach out to the customer support team. They are available via live chat or email, and they typically respond within **1-2 hours**. Their assistance can help clear up any confusion regarding your records.
8. Stay Compliant with UKGC Regulations
Remember, as a UK player, you are protected under UK Gambling Commission regulations. Ensure that you regularly review your game history for responsible gambling practices. Knowing your limits and tracking your play can help maintain a balanced approach.
9. Review Regularly for Better Strategy
Finally, make it a habit to review your game history regularly. Doing so can help you identify trends in your gameplay and strategies that work best. Perhaps you’ll find that certain games yield better results or that you play more effectively at specific times.
| Game Type | Average RTP | Wagering Requirement |
|---|---|---|
| Slots | 96.3% | 35x |
| Table Games | 95.5% | 40x |
| Live Dealer | 96.1% | 45x |